How To Find A Private Nurse?

We all know that navigating healthcare isn’t easy. It’s more often incredibly stressful than relieving, but that’s why nurses are so vital to our healthcare experience. Nurses will help you navigate the intricacies of our healthcare systems and can provide peace of mind when you return home after a major surgery or other hospitalization.

Anyone navigating healthcare could benefit from having access to a nurse 24/7. But what many people don’t realize is that they can actually hire a private nurse outside of a hospital, surgical center, or doctor’s office. It’s just a matter of finding the right private nurse who is licensed, qualified, and available when you need them. 

One of the most common questions I get asked is, “How can I find a trustworthy nurse to help provide in-home nursing care for me or my loved one?” 

The answer: 

The best way to hire a private nurse is through a concierge nursing company.

Now, let’s get into the nitty-gritty details and talk about what a private nurse does, why you should hire a nurse through a concierge nursing company, and how to choose a trusted company that will find the best nurse for your care.

What Does a Private Nurse Do?

As Virginia Henderson, a late nursing theorist often called the “First Lady of Nursing,” described it, the role of the nurse is to “assist the individual, sick or well, in the performance of those activities contributing to health or its recovery (or to peaceful death) that they would perform unaided if they had the necessary strength, will, or knowledge.” 

So, in this spirit, your private nurse will bridge the gap between hospital discharge and your return to normal life by providing you or your loved one with continuous, high-quality medical care, even from the comfort of your own home. If needed, a private nurse can continue to provide care on an ongoing basis beyond the acute post-hospitalization phase.

But unlike caregivers who offer non-medical support, private nurses are licensed by the state and professionally trained to administer medications, manage post-surgical recovery, and coordinate complex care plans in a home setting. A private nurse won’t just carry out medical tasks—they will advocate for you, facilitate communication between specialists, and help you take an active role in your overall care and recovery.

Common Concierge Nursing Services Provided by a Private Nurse

• Post-Surgical Care: Incision care, wound care, pain management
• Chronic Disease Management: Diabetes, heart disease, cancer
• Medication Administration: IV therapy, injections, pill management
• Health Monitoring & Education: Recognizing complications, patient and family education
• Wellness & Preventative Care: Routine assessments, lifestyle and nutrition support, reassurance after a diagnosis or post-procedure

Why Hire a Private Nurse Through a Concierge Nursing Company?

Let’s go back to the initial question: How can I find a private nurse? 

While some families attempt to hire a nurse independently, working with a concierge nursing company, like Navi Nurses in Phoenix, Arizona, provides several advantages. 

So then, what exactly is a concierge nursing company? 

A concierge nursing company is a private healthcare service that connects clients with highly skilled registered nurses for nursing services in the privacy of their own home. Unlike traditional home health agencies, which are often limited by insurance constraints and standardized visit schedules, these companies have an entire network of nurses that provide personalized, flexible, and comprehensive nursing services tailored to the client’s specific needs.

Now, coming back to the benefits of hiring a nurse through a concierge nursing company: 

First of all, these companies carefully screen their registered nurses or practical nurses, guaranteeing that every nurse is licensed, insured, and highly experienced. You won’t have to worry about verifying qualifications or handling background checks when you hire a private nurse through a trusted concierge nursing company. 

Secondly, they uphold high standards of care that align with professional nursing guidelines. Every nurse in their network must work within their scope of practice as determined by the state board of nursing to ensure you or your loved one receives safe and effective care. 

Thirdly, they have a built-in support system. If your nurse ever gets sick or can’t make it to a visit, the company can quickly step in and send a qualified backup—so your care doesn’t ever skip a beat. Additionally, that same support system provides clinical oversight and mentorship, giving nurses the ability to consult with specialists in real time. 

What To Look for in a Concierge Nursing Company

Advocacy: A Company That Puts Your Needs First

High-quality companies prioritize patient advocacy and should have strong, unbiased relationships with hospitals, specialists, and healthcare providers in their metropolitan area. These nurses are deeply connected to the healthcare system and know how to guide you through complex medical decisions with compassion and clarity. 

Look for a company that:

• Has a track record of helping clients connect with specialists and facilities without bias
• Is comprised of nurses who are trained in care coordination and seamless communication with doctors and other providers
• Offers personalized services to help you understand your options and make informed decisions
• Advocates for you proactively to get the care and treatment you deserve rather than just reacting to medical needs as they arise

Attentiveness: A Company That Prioritizes Patient-Centered Care

Your medical team is composed of highly educated healthcare professionals whose time is limited and in demand. It is not uncommon to feel like they don’t bring you along in the decision-making process—which can lead to frustration, miscommunication, and a lack of trust. 

You’ll want to find a company that really listens and does not talk over you or talk down to you. If you find that your private nurse doesn’t bring you along in the decision-making process, it isn’t a good fit and you should find a new company to partner with for your home nursing services.

On the other hand, an attentive company knows that caring for others effectively demands personalization and is something that should be done as a team—in collaboration with your doctors, nurses, family, and other caregivers—always keeping you, the patient, at the center. 

An attentive company will:

• Screen their private nurses for interpersonal skills—not just clinical expertise
• Emphasize patient-centered care in their training and standards of practice
• Foster a collaborative approach where their nurses involve the client and their family in the decision-making rather than making assumptions about their needs

Accessible: A Company That Offers Flexible, Responsive Care When You Need It

A concierge nursing company should be structured to accommodate the specific needs of its clients. The best companies offer a range of nursing services with flexible scheduling so they’re available when and where you need them.

When evaluating a company, consider the following:

• Availability: Do they offer same-day care for urgent needs? Can they provide nurses for overnight or long-term care?
• Specialized Expertise: Do the nurses have specific experience in post-surgical recovery, plastic surgery aftercare, or whatever your specific condition is?
• Language and Cultural Competency: Do they have multilingual nurses who can communicate with patients in their preferred language and understand their cultural preferences?
• Travel: Will they send nurses to accompany you on trips or for out-of-town medical procedures?

Advancement: A Company Devoted to Excellence and Continuous Learning

Healthcare is constantly evolving, and a high-quality concierge nursing company prioritizes hiring curious, lifelong learners—nurses who actively seek out new information and adapt to advancements in healthcare. Without ongoing learning, knowledge becomes stagnant, and in medicine, outdated knowledge can mean outdated (and unsafe) care.

For example, Phoenix-based Navi Nurses, places a strong emphasis on clinical and real-world experience. A prerequisite for joining our team is having worked in a hospital setting for at least four recent years. In fact, most Navi Nurses still actively work in hospitals, which means they’re not only current on medical practices but also familiar with local physicians, specialists, and surgical teams. That kind of up-to-date knowledge and insider perspective directly benefits the clients they care for at home.

So, look for a company that:

• Encourages their nurses to pursue continuing education and advanced certifications 
• Supports ongoing training in emerging medical treatments and best practices
• Hires nurses who are actively engaged in learning, staying informed, and adapting to changes in current healthcare practices

The Bottomline

These four qualities—advocacy, attentiveness, accessibility, and advancement—separate an average concierge nursing company from an exceptional one. 

Choosing a company that leads with these values means you’ll receive care that’s not only medically sound, but also thoughtfully tailored to fit your personal preferences, goals, and lifestyle.

So, how do you find a company with all these qualities? No one company is going to fit all of your needs. When researching options, keep your ideal qualities in mind, but be flexible. Asking the right questions will help you find a company that is experienced, trustworthy, and aligned with your specific needs.